We Work for You!
Welcome to Crossroads
Our story begins in 2010. After being in the industry for 10 years, Crossroads founder, Ed Shinn had a vision of building a public adjusting firm that provided unique personal services that was unequaled in the industry. Our public adjusting and disaster services are our core competencies. Crossroads also provides property damage assessments for law firms and other entities. Our paramount goal is maximizing and expediting our clients’ best financial recovery in the aftermath of a property loss.
The team at Crossroads consists of licensed, tenured public adjusters and IICRC-certified contents specialists who negotiate commercial and residential insurance claims. We assist clients with the time, hassle, confusion and responsibilities of preparing and settling their property damage claim. We work exclusively for you, as your advocate; not for the insurance company. The insurance company will have an adjuster and other team members working for them in order to minimize the financial exposure to your claim. Crossroads puts you on an equal playing field with the insurance company adjustment team.
We would welcome the opportunity to discuss how our unique personal commitment to you and your claim makes Crossroads the first choice in the industry.
Member of: Asian American Hotel Owners Association (AAHOA), National Association of Public Insurance Adjusters (NAPIA), Texas Association of Public Insurance Adjusters (TAPIA), National Apartment Association (NAA)
"Dale and his team are unbelievably good at what they do. Dealing with my insurance company was complete hell. Crossroads took ALL the weight off my shoulders and got me the money we needed to repair our house that was devastated by Harvey. I would give them a million starts if I could." - Ash W.
"I literally do not know what I would do without these people.
They were there the next day following our tragedy and has stuck by us since. They are always just a phone call away no matter if it is a need we have, a question we have, or just need an ear to listen. I never knew these people existed until we really needed them. I hope The word gets out about Crossroads an anyone that has a Insurance claim needs to call Crossroads first before you talk to anyone. They will literally fight your battles for you. I would be insane by now dealing with our insurance if it was not for Crossroads. From the Very beginning Russ gave us comfort and reassurance that he had a team that would work for us. Danny took over and work as if it was his own property and gave us comfort and reassurance the entire time. Then Melissa took over and has carried us through the rest of the process and has literately fought for us. We feel like we have a new family. " - Thomas and Glinda B.
"When our home caught on fire in February, we were at a complete loss as to what to do next. We had so many people coming up to us with so many questions and demanding decisions. Crossroads was the best decision that my husband and I could have made at that moment. They not only got us the maximum to help put our home and lives back in order, but they were always there when we called, emailed, or texted.
Again, we thank all of you for your dedication and hard work." - Veronica and Patrick B.
BBB Winner of Distinction 2017
BBB Winner of Distinction 2018